ASTRA TRADING LLC PRIVACY POLICY
Effective Date: November 20, 2025
Last Updated: November 20, 2025
At Astra Trading LLC ("Astra," "we," "us"), we respect your privacy and are committed to protecting information related to your use of astratrading.io, the Astra Discord community, and any related services. This Privacy Policy describes:
- What information we collect
- How we use it
- How third-party platforms (Whop, Discord, analytics providers, X/Twitter) may process data
- Your rights and choices
By using Astra services, you agree to the practices described in this Policy.
1. Information We Collect
Astra collects minimal information, and only what is necessary to operate and improve our website and services. We may collect:
1.1 Website Analytics Data
We collect anonymous or pseudonymous analytics data, including:
- Page views
- Buttons clicked (CTA interactions)
- Device type, browser, operating system
- Time spent on pages
- Referral sources
- Basic site performance metrics
This data does not directly identify you.
1.2 Communication Data
If you contact Astra (e.g., through email), we may store your:
- Email address
- Message content
1.3 Social Media Interactions
If you engage with Astra content on X/Twitter or other platforms (likes, retweets, replies), your data is processed according to those platforms’ policies. Astra does not collect personal data from social media interactions.
2. Information We Do NOT Collect
Astra does NOT collect or store:
- Payment information
- Credit card or billing details
- Government-issued identification
- Date of birth
- Addresses
- Social Security numbers
All payments and authentication are handled externally by Whop.
3. Third-Party Services and Integrations
Astra uses third-party platforms to deliver services. Each platform has its own privacy policy that governs how they collect and process data.
3.1 Whop (Payments, Authentication, Subscriptions)
Whop handles:
- Membership sign-ups
- Payment processing
- Billing information
- Subscription renewals
- Account authentication
Astra does not access, store, or manage any payment information. Please refer to Whop’s Privacy Policy for details.
3.2 Discord (Community Access)
Participation in the Astra Discord means Discord may collect:
- Discord username and user ID
- Messages you send
- Server activity
- IP address
- Device/browser metadata
Your Discord data is governed by Discord’s Privacy Policy. Astra does not download, extract, or sell Discord user data.
3.3 Analytics, Cookies & Tracking Tools
Astra may use:
- Cookies
- Pixels
- Analytics scripts
- Conversion-tracking tools
- Retargeting tools (e.g., X/Twitter pixel, if enabled)
These tools may track:
- How you navigate the site
- Which pages you visit
- Non-identifying behavioral data
You may disable cookies in your browser settings.
3.4 X/Twitter and Social Media
Astra and Astra-affiliated accounts (e.g. @EZCharts_, @ApeChartz, @astratradingio) may share posts, promotions, and educational content. Astra does not collect personal data from your interactions with these accounts. Your data is governed by X/Twitter’s privacy policies.
4. How We Use Data
Astra uses collected data to:
- Improve website performance
- Monitor marketing effectiveness
- Analyze user behavior (anonymously)
- Optimize conversion rates
- Maintain secure functioning of the site
- Communicate with users who contact us first
With your explicit permission, Astra may publish testimonials, reviews, or feedback — including content you share within the Discord—and may display it on our website or social media accounts.
Astra does not:
- Sell your personal data
- Share identifiable data with advertisers
- Use data to track individual trading behavior
- Combine analytics data with Discord or Whop data
5. Sharing of Information
Astra may share anonymous data with:
- Analytics providers
- Advertising platforms (if pixels are enabled)
- Website hosting providers
- Security or anti-spam services
Astra does NOT sell or rent your personal information. Astra may disclose data if required by law or to protect our rights.
6. Data Retention
Astra retains:
- Anonymous analytics data for as long as needed to improve site performance
- Emails or support messages as needed to maintain communication history
We do not store sensitive personal data. Discord and Whop manage their own retention schedules for your data on their own platforms.
7. Security
We implement reasonable administrative, technical, and physical security measures to protect data. However:
- No online platform is 100% secure
- Astra cannot guarantee absolute security
- You should secure your Whop and Discord accounts with strong passwords and two-factor authentication (2FA)
8. Children’s Privacy
Astra is not intended for individuals under 18. We do not knowingly collect data from anyone under 18. If we learn that a minor has accessed our Services, we will take reasonable steps to remove all associated information.
9. Your Rights & Choices
Depending on your jurisdiction, you may have rights to:
- Request access to collected data
- Request correction or deletion of data
- Opt out of cookies
- Withdraw consent (if applicable)
To make a data request, contact us at contact@astratrading.io
10. Links to Third-Party Websites
Astra may link to:
- Social media
- External educational pages
- Promotional content
- Referral links
Astra is not responsible for the data collection practices of third-party websites.
11. Updates to This Privacy Policy
We may update this Policy periodically. The "Last Updated" date indicates the most recent revision. Continued use of Astra services means you accept any updated policies.
12. Contact Information
For questions, privacy concerns, or data requests, please contact: contact@astratrading.io